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Copywriter, Creative Services at DocuSign

The Elite Digest

Job Overview

  • Date Posted
    February 8, 2024
  • Location
  • Expiration date
  • Industry
  • Qualification
    Bachelor Degree (B.Sc.)
  • Career Level
    Junior, Mid, Senior

Job Description

This position is an individual contributor role reporting to the Sr. Director of Creative Services.


Collaborate with other internal copywriters such as web, technical, product and UI writers to align on business goals
Collaborate with global marketing partners to utilize research and data to develop DocuSign-specific conversion best-practices
Advocate for discovery and planning, ensuring the proper content tasks are prioritized and executed on cross-functional teams
Drive continual improvement and evolution of the DocuSign brand voice
Be an internal steward of the DocuSign brand and show up cross functionally as a thought-leader for copy and tone of voice
Sit side-by-side with our internal design team and creative directors to drive compelling campaigns where design and creative are seamlessly integrated with copy
Write for best-practices in advertising to drive traffic to our site
Test and refine content based on analytics, user feedback, and other performance data; present findings to leadership
Conduct discovery and analysis of customers, including chat logs, testimonials, metrics, demos, etc. to understand what the DocuSign customer is looking for
Work cross functionally with design, project management, and marketing teams to create continual improvement of process
Job Designation
Remote: Employee is not required to be in or near an office frequently and works from a designatedremotework location for the majority of the time.

Positions at DocuSign are assigned a job designation of either In Office,HybridorRemoteand are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring

BA/BS degree or equivalent work experience
5+ years in a copywriting role, either an agency or in-house creative/marketing team
Experience with digital display writing
A growth mindset

Solid understanding of creative workflows, and experience producing various types of media (brand, content, web, video etc.)
Incredible organizational skills and attention to detail
Clear and effective communication and presentation skills
Experience with various modalities of testing content
A champion of process while maintaining empathy and patience for those adopting it
The ability to look beyond what’s working now, and push for continual creativity and innovation



DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at

States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.