Sr. UX Content Designer at Smartsheet

Job Description

You Will:

Lead development and adoption of content strategies for 1-2 product experience areas of focus.
Develop frameworks, guidelines, and other methods to advance content design skills across our Product, UX, and Engineering teams.
Enhance processes and methods that emphasize reusability and accessibility of content.
Progress our vision to increase the impact of the content design practice at Smartsheet.
Lead research and alignment on terminology and naming with stakeholders to ensure decisions are consistent and connected across the platform.
Influence stakeholders and partners across a range of levels and functional teams about your point of view, recommendations or ideas.
Ensure content meets a high quality standard by:Communicating effective critiques to peers, teams, and leadership audiences.
Training teams on content creation and management best practices, tools, and strategies.
Championing user-centric content principles in ways that impact our broader organization of Product, UX, Engineering, and Marketing.
Lead content improvements in your focus area that are informed by research and data.
Drive methods and standards to measure content.
Identify content design problems and actively propose and drive solutions for them.
Champion UX principles across the Product, UX, and Engineering organization.
Stay up-to-date on AI technologies and other emerging technologies to make content design more efficient.
Be knowledgeable about patterns and trends in the collaborative work management industry to inform content strategies.
You Have:

7+ years of experience in Content Strategy, Content Design, or related practice.
7+ years of industry experience in a software development organization.
Advanced leadership and communication skills for different audience levels (e.g. executive, senior director, peer, junior designer).
A portfolio showing a demonstrated impact across a cross-functional organization.
Intermediate Figma proficiency.
Experience in Data Analytics Tools (ThoughtSpot, Amplitude, etc.)
Advanced knowledge in human-centered design methods.
Experienced in agile-like product development environments.
Bachelors degree from an accredited college or university, or equivalent practical experience.
Perks & Benefits:

HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Equity – Restricted Stock Units (RSUs) for eligible roles
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)