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Job seeker FAQs
Is Jobpify free for job seekers?
Yes. Jobpify is completely free for job seekers — browse jobs, upload your resume, apply, and use the CV Builder at no cost. No credit card required, no hidden fees, no watermarks.
How do I create an account?
Click Sign Up in the top-right corner, enter your email, and confirm your details. You can start browsing and applying immediately. You can also browse jobs without an account.
How do I upload my resume?
Go to your dashboard, click Upload Resume, and select a PDF or DOCX file (max 5 MB). Your resume is stored securely and can be attached to applications with one click. You can also build a resume from scratch using our free CV Builder.
How does the CV Builder work?
Our CV Builder walks you through 5 steps: choose a template, fill in your details, preview live, download as a PDF, and get matched to jobs. It's free, requires no sign-up, and produces an ATS-friendly Canadian resume.
Can I apply to jobs without a resume?
Some employers allow applications without a resume, but most require one. We recommend uploading a resume for the best results — it takes less than 2 minutes.
How do I track my applications?
Your dashboard shows every job you've applied to, with statuses like Submitted, Under Review, Shortlisted, and Hired. You'll also get email notifications when your status changes.
How do I save a job for later?
Click the ♡ heart icon on any job listing to save it to your Favorites. You can access saved jobs from your dashboard at any time.
Are the jobs on Jobpify real?
Yes. Jobs come from employers who post directly on Jobpify, plus our verified partner networks (Indeed, Jooble, Careerjet, ZipRecruiter, CareerBuilder). We scan listings regularly and remove expired or fraudulent postings.
Employer FAQs
How do I create an employer account?
Click Post a Job or For Employers on the homepage, enter your work email, and confirm your company details. You can start posting in under 2 minutes.
How much does it cost to post a job?
Pricing depends on the plan you choose. We offer single-listing purchases, monthly subscriptions, and annual packages. See current pricing on our Post a Job page or inside your dashboard.
How many jobs can I post at once?
This depends on your plan. Single-listing purchases allow 1 active job. Subscriptions allow higher limits, and our top tier supports unlimited active postings.
Where do my job listings appear?
Your listing appears on Jobpify and — depending on your plan — is syndicated to partner networks including Indeed, Jooble, Careerjet, and ZipRecruiter. This extends your reach beyond Jobpify's audience.
How do I manage applicants?
Your employer dashboard shows all applicants per job. You can view resumes, shortlist candidates, and message them directly. Filter by skills, location, and experience to find the best fits.
Can I edit or close a job posting?
Yes. From My Jobs in your dashboard, you can edit, pause, or close any listing. Closed listings stop appearing immediately but stay in your history for reporting.
What payment methods do you accept?
We accept credit and debit cards via Stripe, and PayPal. For larger accounts, invoice-based payment by bank transfer can be arranged — contact billing@jobpify.com.
Account & billing FAQs
How do I reset my password?
Click Forgot Password on the sign-in page. We'll email you a reset link. If it doesn't arrive, check your spam folder or contact support@jobpify.com.
How do I cancel my subscription?
Go to Billing → Subscription in your dashboard and click Cancel. Your plan stays active until the end of the current paid period, then expires without further charges.
What documents do I receive after paying?
You'll get an automatic payment confirmation email immediately. A formal invoice (in CAD, with GST/HST itemized) is sent to your billing email within 5–7 business days.
Can I get a refund?
Refunds are issued at our discretion. Published job postings are generally non-refundable. If you believe you were charged in error, contact billing@jobpify.com within 30 days.
How do I delete my account?
Go to Settings → Account → Delete Account. We'll delete your personal data within 90 days, except for records we're legally required to retain (e.g., tax records).
Privacy & security FAQs
How is my data protected?
We use encryption in transit (HTTPS/TLS) and encrypted storage for sensitive data. Access to personal information is limited to authorized staff. See our Privacy Policy for full details.
Do you sell my personal information?
No. We never sell your personal information. We share it only with employers you apply to, service providers who help us operate, and when legally required.
How do I request access to my data?
Under PIPEDA, you have the right to access, correct, or delete your personal data. Contact privacy@jobpify.com and we'll respond within 30 days.
How do I manage cookie preferences?
Click Cookie settings in the footer to change your preferences anytime. See our Cookies Policy for full details on what we use and why.
How do I report a security issue?
Email security@jobpify.com. We take all reports seriously and will respond within 24 hours.
Still need help?
Our support team is here for you. We respond within one business day.
Contact Support → Connecting talent with opportunity. Your career journey starts here.
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